Service and booking choices
The services, dates, durations, participants and preferences your customers need to select.
Custom booking websites & enquiry systems
Custom websites with booking and enquiry systems.
- Capture bookings and enquiries beyond business hours.
- Reduce the back-and-forth needed to collect customer details.
- Keep requests, availability and next steps organised.
Give customers a clear way to choose a service, share their details and request a booking. Keep requests organised with a system built around how your business operates.
Book your experience
Private yacht charterMTWTFSS12345678910111213141516171819202122232425262728
Guests 4
Request booking ↗
Owner schedule
09:00
Yacht charter
Yacht charter
12:00
Island tour
Island tour
17:00
Sunset cruise
Sunset cruise
✓
Request receivedAwaiting owner confirmation
A clear journey from interest to booking
What you receive
What your booking project includes
We agree the customer journey, availability rules and owner responsibilities before development. Your proposal specifies which of the following components are included.
Availability and confirmation rules
A defined source of availability and a clear distinction between a request, an approved booking and any payment requirement.
Customer details and summaries
The information your team needs, a clear summary before submission and an accurate explanation of what happens next.
Owner controls
The agreed way to review requests, update statuses and manage the services, staff, resources or capacity in scope.
Acknowledgements and reminders
Messages planned around the approved booking status, timing, wording and delivery channels.
Supported business connections
Assessment and implementation of the calendar, email, customer-management or payment connections explicitly included in the proposal.
Testing and handover
Checks of the agreed customer submissions, booking rules, notifications and owner actions, followed by guidance for using the delivered controls.
A booking website also receives the responsive layouts, search foundations, design approval and launch checks included in our website service. Existing websites may instead need a separately scoped booking journey or integration. Provider subscriptions, transaction costs and messaging fees are identified in your proposal.
Your booking dashboard
Keep booking requests and statuses organised
- Availability rules
- Owner controls
- Automatic reminders
Owner dashboard Your booking dashboard
Your bookings. One clear view.
Mon
Tue
Wed
Thu
Fri
09:00 · Yacht charter
Confirmed
11:00 · Island tour
Private booking
Awaiting approval
See how it could work for you
Explore booking website examples
Spas & massage
Let customers choose their treatment and preferred time while you focus on their experience.
Hair & beauty salons
Make it easier to book services and keep your team’s appointments organised.
Dental clinics
Collect appointment requests and patient details before your team follows up.
Car & motorbike rentals
Bring rental dates, vehicle choices and pickup details into one organised request.
Yacht charters
Capture preferred dates, group sizes and experience choices before you reply.
Muay Thai gyms
Turn interest in classes, private training and packages into organised booking requests.
Planning a car or motorbike rental website?
Planning a spa or massage website?
Planning a dental clinic website?
Planning a boat tour or charter website?
Planning a salon or barber website?
Planning a real estate agency website?
Planning an accounting firm website?
Planning an interior design studio website?
Planning a Muay Thai gym website?
Your booking system is tailored to your services, availability and customer journey.
Booking websites for every industry.
Make it easier for customers to book your services. We tailor the booking experience to your business, your customers and the way you work.
The right process for your business
A booking journey shaped around your business
Confirmed bookings
Suitable when availability and pricing can be checked automatically. Customers receive confirmation when the required conditions are met.
Booking requests
Suitable when your team needs to check availability or details first. Customers receive an acknowledgement, and the booking remains pending until approved.
Tailored enquiries
Suitable for projects, events and services that need a conversation or quotation before a booking can be confirmed.
We agree on the correct process before building. Customers should always know whether they have a confirmed booking or a request awaiting a reply.
Less manual coordination
Optional connections to your existing tools
We check your current systems, available access and booking rules before proposing a connection. Integrations are included only where supported and agreed in your proposal.
Email and customer messages
Scope acknowledgements, confirmations and reminders around the booking status and delivery channels you approve.
Calendars and business records
Review supported calendar or customer-management connections and agree which system controls availability.
Payments and deposits
Assess suitable providers, business eligibility and booking rules before including online payment collection.
Need more than booking management? We can scope automated lead follow-up and connections to your wider business tools.
Your questions, answered
Booking website and enquiry system questions
Can customers book outside business hours?
Yes. The system can accept submissions at any time while available online. Whether a booking is confirmed immediately or awaits your approval depends on the agreed setup.
Can it manage different staff, services or resources?
Yes, these can be included in a custom booking system. We define scheduling rules, service durations, capacity and shared resources before development.
Can the system send confirmations and appointment reminders?
Yes, when included in the scope. We agree on the delivery channel, timing and message wording. Third-party messaging or email services may carry usage fees.
Can customers pay deposits online?
Payment and deposit collection can be scoped where a suitable payment provider supports your business. Provider approval, transaction fees, cancellation terms and refund handling must be confirmed before implementation.
Can I manage bookings myself?
Yes, through the agreed owner dashboard. The proposal defines your controls, such as reviewing requests, changing statuses or managing availability. This does not include a general website design editor.
Can customers book directly without a marketplace?
Yes. Your website can provide a direct booking channel. The proposal will identify any platform, payment, hosting or usage fees so you understand the ongoing costs.
Can the system work in English and Thai?
Yes, if included in the project. Customer-facing wording in both languages must be approved before development.
What determines the price and delivery time?
The main factors are booking rules, services or resources, payment requirements, dashboard controls and integrations. We provide the scope, cost and timeline before starting.
Can booking be added to my existing website?
We review your current platform, account access and booking tools first. The right approach may be a link to a supported booking service, an integration, a separate booking journey or a wider rebuild. We confirm which option fits your requirements before quoting.
Do I need booking software or a custom system?
Existing booking software can suit standard appointments and a straightforward process. A custom system may suit unusual resources, pricing, approval steps or owner workflows. We compare the requirements, supported connections and ongoing costs before recommending the approach.
Can availability connect with Booking.com Airbnb Agoda or other sales channels?
We assess the platforms you use and the connection methods available to your accounts. The project needs an agreed source of availability, update process and handling for changes or cancellations. Any synchronisation is confirmed individually in the proposal, rather than assumed to work across every provider.
Can the booking journey use LINE?
A LINE contact link and an automated LINE connection do different jobs. We can plan a contact route or assess a supported connection for the actions your team needs. Account requirements, permitted messages, timing and any provider charges are confirmed before an integration is included.
Start your project
Let’s talk about your booking process
Tell us what customers book, how you manage it today and what you want to improve.
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